To avoid this problem in the future, both me, and my friend have opted for a different antivirus solution for use in Windows 10, until this bug has been properly resolved.ĮDIT: Fixed the incorrect step number referenced in step 13. After a successful login, you can either install a fresh copy of Avast, or another antivirus product of your choice. From your lock screen, restart your computer.ġ6. Tap/Click finish, close Revo Uninstaller, and Task Manager, then tap/click "Sign out now" on the critical error windowġ5. For found leftover files and folder, repeat step 12ġ4. For found leftover registry items, tap/click "Select All" then tap/click "Delete" then tap/click YES to confirm, then tap/click next.ġ3. (Do not tap/click continue!)ġ1 In Revo's Uninstall window, tap/click next, wait for it to finish scanning for leftovers, then tap/click next again.ġ2. When the built in uninstaller for Avast appears, simply close it with the X in the upper right corner. When prompted to select an uninstall mode, choose Advanced, and tap/click Nextġ0. In the list, double tap/click "Avast Free Antivirus" and tap/click YES on the uninstaller promptĩ. Place a check in the box that says "Create this task with administrative privileges." and tap/click ok.Ĩ. enter "C:\Program Files (x86)\VS Revo Group\Revo Uninstaller\Revouninstaller.exe" (Including quotes!)ħ. In Task Manager, tap/click the file menu, and choose "Run new task."Ħ. In task Manager, if you don't see any tabs, or menus, tap/click "More details" at the bottomĥ. Press Ctrl-Alt-Del, and choose Task ManagerĤ. When prompted with the critical error, ignore it (Drag it somewhere so it remains out of the way)ģ. The user had Revo Uninstaller on his machine, so this is needed for this to work! Safe mode is not needed for the following procedure!ġ. if so, uninstall it and reboot.For those experiencing this issue, here's how I resolved it: Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.Ĭheck : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle. Uninstall in safe mode using Avastclear.Ĥ. Note: You need to be ONLINE during this install (online installer works in all cases whereas offline sometimes doesn't)Ģ. Note: It's important you used the stub online installer from the one I linked. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition Use the installer I linked not an old one and run it from desktopġ. If prompted for permission by the User Account Control dialog, click Yes. Ensure that Apps is selected in the left panel, then click (three dots) next to Avast Premium Security and select Uninstall twice. If at all possible we would prefer not to have to completely reinstall the operating system.ĭo you have any security related applications installed?ĭisable Windows Defender too before installing avast!. Right-click the Windows Start icon, then select Apps and Features from the menu that appears. I attempted to revert back to a system restore point from earlier today but something is not letting me. Private browsing is not on and the internet options are set for FireFox to remember our history. Through my searching for an answer to our Avast issues on this forum, I tried to use my Firefox history to return to a thread from earlier, but instead discovered that Firefox has not been tracking our browsing history for the last 3 hours. We've also been having some other odd issues. Repeated all of the above, but Avast still won't start
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